Event rentals often lead to specific and uncommon questions, as each occasion possesses its own distinct characteristics. If you find your inquiries unanswered here, remember you can always reach out by phone or email for quick and personalized solutions.
347-448-0562 & jtentforrent@gmail.com
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your guests and children are using, well-maintained, and safe equipment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
For those seeking an economical choice, the PopUp Tents stand as an excellent option. These tents are specifically designed for grass surfaces, offering a budget-friendly alternative. Please note that an extra 10 feet of space is required around the tent to accommodate the stakes extending from the sides. The interior of the tent is supported by poles throughout.
Our second choice, the Framed Tent, boasts unparalleled versatility. Suitable for various terrains including concrete, pavers, and decks, this tent eliminates the need for ground staking. However, if your chosen location prevents staking, additional costs for weights will be incurred to ensure both safety and adherence to fire code regulations.
To aid your decision-making process, our price page presents comprehensive details such as size, square footage, and estimated capacity for each tent type. We're here to assist you in selecting the perfect tent for your event.
Our setup timeline is thoughtfully designed to ensure a seamless experience for you and your guests. We initiate setup within 1-3 days prior to your event, and similarly, the takedown process occurs within 1-3 days following the event's conclusion. Let's illustrate with an example: if your event is slated for a Saturday, our team would diligently assemble the setup on Friday and conclude the dismantling by Monday.
This strategic approach minimizes any uncertainty or last-minute adjustments, guaranteeing that your event area is fully prepared well before your guests' arrival. This foresight allows you, as well as any caterers or entertainers, ample time to finesse the setup before the festivities commence. Your event's success is our priority, and this timeline exemplifies our commitment to that endeavor.
Navigating utility lines before installing a tent is crucial. If you're uncertain about their locations, follow these steps in New Jersey:
📞 Contact JULIE (Joint Utility Locating Information for Excavators): The law mandates contacting JULIE at least 48 business hours before setting up the tent. They'll notify local utility companies to mark their underground facilities using paint and flags.
🚧 Safe Setup: Once marked, you'll have a clear idea of buried utility lines' approximate positions, ensuring a safe and problem-free tent installation. The service includes contacting all affected utility operators who will then send utility locators to your site free of charge. Utility lines will be marked with paint and/or flags, usually within 2-3 days.
⏰ Plan Ahead: If we're handling the setup, we'll also notify JULIE, requiring 48 business hours for utility locates on your property. It's a proactive approach to guarantee safety.
☎️ Reach Out for Free: The best part? Dial 811 or 800-892-0123 to contact JULIE. This service is free, contributing to a secure event environment.
Prioritizing utility line awareness ensures your event unfolds seamlessly and safely. Connect with JULIE to avoid any unexpected disruptions or complications during your tent setup. Your event's success starts with informed planning.
Securing your desired items hinges on early action. Our rentals operate on a first-come, first-served principle, underscoring the importance of prompt reservations. To streamline your planning:
🗓️ Large Events: For grand gatherings, locking in your items should align with guest list confirmation or a comfortable 2-5 months prior. This strategic timing guarantees your selection and paves the way for meticulous preparations.
🎈 Smaller Events: If your occasion is more intimate, we suggest claiming your items around 2-4 weeks ahead of the event. This timeframe provides ample room for detailed arrangements.
📆 Peak Periods: Be mindful of peak seasons like December and summer. During these bustling times, reserving well in advance is advised to ensure product availability and avoid last-minute rushes.
📅 Early Plans, Smooth Execution: Embrace the power of early planning; it secures not only your rentals but also sets the foundation for seamless event execution.
As you embark on this exciting journey, remember that your event's success begins with thoughtful preparation. Secure your items at your earliest convenience to guarantee a flawless celebration.
Yes, delivery costs are not included and can vary based on your event location. Contact us for delivery and package pricing! 347-448-0562
We require a 25% non-refundable deposit to reserve all orders.
We accept Mastercard, Visa, and American Express Credit Cards. No cash. No personal checks. We require full payment prior to delivery. Our drivers do not handle or carry payments.
Our rental prices vary depending on the type of equipment and the length of the rental. Please contact us for a personalized quote: 347-448-0562
Upon acceptance of the quote by the client, a seamless process ensues:
💰 Initial Down-Payment: A down-payment request of 25% will be conveniently sent online. This secures your booking and ensures the availability of your chosen items.
💳 Payment Terms: Full payment is due 7 days prior to your event. At this juncture, the authorized payment will be processed using the credit card initially provided.
🛂 Booking Essentials: As part of our renting protocol, a credit card and a driver's license need to be kept on file. This essential step is required for the rental of any items, ensuring a smooth rental experience.
This streamlined process reflects our commitment to making your experience hassle-free, allowing you to focus on the preparations for your event. Your trust and satisfaction are at the heart of every step we take.
Yes, however, a cancellation fee may apply. If an order is cancelled within 2 weeks of delivery, a fee of 25% of your total order will be charged. If an order is cancelled within 3 days of delivery, a fee of 100% of your total order will be charged. The cancellation fees will be calculated less any deposit previously received by us.
Once you have identified the desired items, call or email us for a quote. One of our Event Specialists will review it and get in contact with you. Or you may call for a consultation. For larger events, a phone consultation is recommended.
If high winds, lighting or any other inclement weather is present that may affect your delivery, we may be delayed or be prevented from delivering your items. If bad weather is expected during your rental period, please refer to your rental agreement for your responsibilities regarding rental equipment.
You may modify an existing reservation if we have the items requested in stock and your order has not been delivered. Significant reductions in orders within 72 hrs of delivery may result in additional charges.
No. Our professional team will deliver and install it. Any request for delivery outside of our regular service orders or if you need a specific delivery time or same-day install and pick up (not available on Saturdays) will incur an additional surcharge in addition to your delivery fee.
Yes, we offer delivery and set up services for an additional fee. The fee is based on the location of the event and the amount of equipment being rented. Please contact us for a personalized quote. 347-448-0562
All tents will be set up and taken down by our trained personnel. Set up of dance floors, lighting, draping, and power equipment will be done by our staff as well. Tables and chairs will be stacked under the tent or at the venue upon delivery. Tables and chairs can be set up and arranged for an additional fee of $.50 per chair and $1.00 per table.
All trash and decorations should be removed, and tables and chairs should be broken down and stacked under the tent. Linens should be taken off tables and placed in the linen bags that were provided. Please do not attempt to take down the tent. Charges may apply if trash or decorations must be removed by our staff.
All customers are responsible for rented items from the time of delivery to the time of pick up. A 10% optional damage waiver is added to all orders to cover any accidental damage to equipment. If the customer chooses to decline the damage waiver, the customer will be charged replacement or repair costs for lost, stolen, or damaged equipment due to misuse or negligence.
Absolutely, rentals should be wiped down prior to return to prevent extra cleaning costs. Rentals showing visible dirt or dust may incur a cleaning fee, starting at a minimum of $25.00, plus any additional charges for deep cleaning if items are excessively soiled. Payment for these charges will be deducted from the credit card initially used for payment. Please note, our tablecloths should not be washed, as this could worsen stains. Kindly refrain from washing them to maintain their quality.
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